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People Management for Line Managers

Please contact us for details of future dates

Chartered Management Institute logo This course forms part of a CMI Certificate in Leadership and Management

‘This highly practical workshop will help you understand how to link your teams work to organisational objectives, how to gain synergy from team working and how to get better results through leading, managing and developing your team.’

Learning Objectives

  • Understand the role and responsibilities of the manager
  • Understand differences and balance demands of management and leadership
  • Develop flexibility of leadership style to get the most from the team
  • Learn how managers contribute to and communicate vision to motivate the team
  • Communicate powerfully with the team
  • Plan and organise the work of the team
  • Learn how to create an efficient and effective team

Programme

9:15
Registration & Refreshments
9:45
Welcome and introductions
10:00
Role and Responsibilities of Line Managers
  • Responsibilities and accountabilities
  • Skills needed including energy, self belief, commitment
  • Balance of management focus
  • What is your personal preferred style?
11:15
Refreshments
11:30
Leadership versus management
  • Understanding the difference
  • When are you leading and when are you managing?
  • Linking vision to team objectives
12:30
Planning and Organising your work and your team
  • Effective and efficient planning of your work
  • Understanding priorities and planning accordingly
  • Balancing division of tasks in the team with effective delegation
13:00
Lunch
14:00
Communication with impact
  • Messages we send and receive
  • Understanding triggers and resolving conflict
  • Giving and receiving feedback effectively to maintain performance
14:55
Refreshments
15:10
Engaging and empowering the team to perform
  • Understanding key individual drivers
  • Building trust
  • How to motivate individuals and the team
16:20
Final Questions
16:30
Close

Please note that the programme is subject to change without notice

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Comments & Views

“Very good outline of the essential skills needed.”

Angela Aslam, Treasury Solicitors